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We have a 14 day, no B.S. policy that guarantees 100% satisfaction with every order. Our Return/Refund policy is good for 14 days from the delivery confirmation during the months of Jan-Sept. During the months of Oct-Dec we understand many people may be shopping for holiday gifts, so we will extend our return policy out to Jan15th. Customer satisfaction is the foundation of any successful business, and Aggressive Thread is no exception.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return we require any of the following:
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Refunds are subject to a restocking fee.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable)
Items that qualify for a refund will be refunded the original purchase price.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@aggressivethread.com
Shipping
To return your product, you must contact customer service at info@aggressivethread.com
