Questions?
How do I check the status of my order?
Within 2-5 business days, a shipping confirmation will be sent to you via e-mail. You can contact us 24/7 via chat or email for order updates
I changed my mind, can I cancel or modify my order?
Sure! Contact our Customer Support and we'll make every effort to process your cancelation or modification request.
However, please keep in mind that any cancelation or modification request must be submitted before the order is completed.
If you are emailing to request a cancellation or change in your order, this will not be confirmed until our team has responded to you.
I emailed to cancel my order but still received a shipment notification?
Our Customer Support team operates 24/7 to serve you better! If you are emailing to request a cancellation or change in your order, this will not be confirmed until our team has responded to you.
We will make every effort to cancel your order as requested. Cancellations can't be guaranteed since your order is put into production as soon as it is placed and may ship before your request is received.
What if I didn't get a confirmation email?
If you can't find your confirmation email in your inbox, check your spam folder or make sure that you entered the correct email address when you checked out.
Still can’t find it? Don’t worry, just Contact Us and we'll send it again.